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EyeTalks Radio delivers strategies and techniques for success in the field of ophthalmic practice management through rich content and periodic interviews with subject matter experts on topics of interest to those who run the business side of ophthalmology including: human resources, practice development and benchmarking, government and regulatory compliance, productivity, and more.

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Apr 29, 2020

Members of the National Board for the Certification of Ophthalmic Executives (NBCOE), Carole Dumas and Ashlie Barefoot Malone, provide tips on how to become a Certified Ophthalmic Executive. This elite certification promotes excellence and professionalism in ophthalmic practice management.

Mar 26, 2020

The next breakthrough solution will not come from doing “business as usual.”

Imagine the impact you can make from injecting fresh thinking that energizes your patients, colleagues, and your overall organization. Take this opportunity to follow these steps to intrapreneurship and you can dramatically improve...

Feb 24, 2020

A patient is the most important visitor on the business premises. Patients are doing us a favor by giving us the opportunity to serve them.  If staff are trained in these areas, the overall patient experience will start to get a huge upswing in positivity. 

Jan 13, 2020

Choosing the right mix of lenses to feature in your dispensary—and the best way to market them—presents an interesting challenge. Offering too many options to your patients will not benefit them or you.

Dec 9, 2019

We all have the ability to make a difficult journey just a little easier. After all, isn’t that why we are in this business?

Take a listen to Ellen Adams' 2019 APEX Award-winning Administrative Eyecare magazine article.